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Lakshmikanth Balasundaram

Lessons and thoughts from Contact Centre, Customer Experience, Cloud technologies and Startups

Latest Posts

"Not Everything Real Is Visible": A Timeless Lesson from Pasumpon Muthuramalinga Thevar

Lakshmikanth Balasundaram · 23 Jul 2025

How I Installed Uptime Kuma on Windows for Local Web Service Monitoring

Lakshmikanth Balasundaram · 14 May 2025

Scaling Under Load: Our API's Performance Journey

Lakshmikanth Balasundaram · 1 May 2025