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News and insight for the Conversational AI industry

Latest Posts

Conversational banking AI goes off-the-shelf as MX packages it for smaller banks

Ewan MacLeod · 1 Jul 2026

Santander switches on AI for all 185,000 staff as its 'AI-first' bet starts paying off

Ewan MacLeod · 26 Jun 2026

Why Brands Are Still Cautious About AI in Customer Service

Ewan MacLeod · 23 Jun 2026

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